- Received a product with stains Closed
I placed an order with Nykaa Fashion for a glass vase with a copper base. When I received the vase, I noticed that all along the copper base, there were dirty and grimy fingerprints on it. The fingerprints are not going from wiping and have permanently stained the vase. I immediately placed a complaint with Nykaa stating that the vase I received was damaged along with photos showing the dirty fingerprints. Nykaa's response was that damage is only if the item is broken or dented. As the permanent stains are neither, the vase is "correct". I tried arguing that when I order an item, I expect it to be delivered in nothing other than a pristine new condition. But unfortunately it is like talking to a brick wall and I am left with a damaged item.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
"I am thankful to Voxya team for resolving my complaint within few days."
I had placed an order from Nykaa fashion on **th September worth rupees ****. ORDER ID NYK-********-*******. On the same day of delivery I had initiated the replacement request which was later rejected without any reasons mentioned. I have rea...
Oct 16, 2023 by Priya surin
I have ordered a product of ***/- WORTH OF PRODUCT FROM NYKAA FASHION AND NOW THEY ARE SAYING IT HAS BEEN DENIED BY 'INVESTIGATOR TEAM', I JUST NEED MY MONEY BACK....
Aug 26, 2023 by Tejinder Kaur
My return was picked up on * th july and since then after multiple request ,i dont get any refund...
Jul 20, 2023 by Navneet singh
It's been ** days. And nykaa fashion is not picking up my package. They never provides me any courier service contact information. ...
May 13, 2023 by Yogi yadav
i ordered an item of wishful by w suit set on ** apr.,but on ** apr it was delivered to me in defective condition.with in half an hour i raised return request but till now it is on hold...since *may they rejected my return told me with many rea...
May 08, 2023 by Shuchi Agrawal