- Received a Defective Quality Product Open
Posted on: Dec 10, 2018
Complaint filed against: Amazon India
Order Number- 406-1955228-7881140
I bought this product because it claims that it helps for height increase or tallness.. I received it 9 days ago and I consumed 2 tablets after receiving... I take one in morning and another in evening... And within a day I can feel it has several bad effects.. I felt very unusual.. It effects very bad on stomach.. It even affect the digestibility.. It certainty is not good for health and I don't want to consume it... Although effects are not severe but I don't want to consume even one tablet of it now... It says one thing does another thing.. It says it is a growth supplement and will encourage height growth but it badly affect body as it may contain some harsh element which is bad for human... Really very disappointed and annoyed buying this on Amazon.
8 days ago when I contacted to Amazon... After I say this to Amazon customer service, they said please contact the manufacturer- GIMA regarding this and send a correspondence.. If they won't help anything so we will resolve it at the earliest.. The Amazon customer agent gave me the website and email of the Company GIMA.. Their website -www.gimasolution.in and email- firstname.lastname@example.org
I emailed them with the email I was given earlier with all the details but till now even after 9 days I haven't received a single response from them... I tried to go to their website but their website says Site Under Maintenance... I think, They are not active on Internet
I researched on Amazon and found that GIMA is not the company who manufactured this product.. In fact there are many...
See this is the product where I bought- https://www.amazon.in/GIMA-Hooger-Calcium-Height-Capsules/dp/B0767CJHJK/
There are other products too of the same name but different manufacturer see- https://www.amazon.in/Medsor-Hooger-Calcium-Increases-
There is another too-- https://www.amazon.in/Winlip-Hooger-Calcium-D990/dp/B07CYPFCBH
Later, I saw the back of the bottle and come to know that this product actually made in Australia with some australian company named Hooger Pharmaceutical Pty.ltd... I again searched this name on internet and couldn't find any form of contact of their...
Who knows if this product is genuine or not or of good quality at the first place.. In my case it is manufacturing defect of some kind or it is not of good quality or not genuine at all sold by some annynoumous seller... May be this is also the problem faced by other customers as well like me... And It is not a mobile or a machine that will have manufacturing defect for which I will go to a company to repair it...
You can see I've been contacting Amazon since a lot of days and complaining the same with so many email.. I searched and did everything I can on the internet as Amazon said and honestly I'm tired of all these.. Please help me and take some action.. I can't think of my money is gone wasted like It was nothing.. Allow me to return this to the seller.. I will pay the return charges also no matter how much it is..
Resolution Demanded: An apology letter from company official, Get refund or credit for your purchase, Get service/product replaced or fixed for free
Complaint filed by: Pritam Patnaik