- Raising undue bills for broadband service after disconnection Open
I had written to Tata Docomo to close the account as they were not meeting the service level they promised. The connection was frequently interrupted and the speed was too low. On receiving the mail their office requested to wait for a few days till their service engineer visit the home. During his visit, he accepted that they will not be able to meet the expected service level and accordingly we advise him to close the account however, this was a verbal communication. This delay from Tata Docomo led to the shifting of timelines to the next bill cycle and we paid for that. Subsequently, we took the connection from another service provider and paid to them also for the same period.
Tata Docomo did not close the account and raised the bill for next bill cycles and there is constant follow up from their office which has reached to the level of harassment as they are regularly calling in office time.
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Apology letter from company
"I spoke 20 times with the Cleartrip but the problem was not solved. But after sharing the social media campaign, they responded positively & refunded."
My bill has been overcharged before deactivation .They say the mail has been sent late however i had taken dis up with the customer care of tat docomo to barr my services.they assured me that the services has been barred and i switched to oth...
Sep 25, 2018 by Chander chambial
My mobile number (**********, now Rest of Maharashtra) for nearly ** years was ported out to Tata Docomo in the last * years. This number is linked to Aadhar, LPG, PAN, banks and many other important websites. However, this number is inactive s...
Jul 27, 2018 by Kiran Narasinha Mahale
RS **.** is illegally deducted from my balance without of my any request of activation value added services...
Jun 28, 2018 by Bhushan baseriya
Every month Tata docomo activating the services itself and they deduct amount from my balance. When I try to contact with Customer care executives they are responding properly. Every time whenever I called they answered with excuses. Some tim...
Nov 14, 2017 by Ashish Chilke
My Tata docomo number is **********. I am having mobile internet data. still they have deducted from main balance. now they are saying that you send message saying "STOP". They are not saying reason why they have activated that setting. ** rup...
Oct 07, 2017 by Thirupathi Salveru