- Quantity and quality issue in food Open
Firstly Hungrill * Restaurant under zomato service gave me quarter uncooked chicken in the price of full chicken amount. I immediately called multiple times to restaurant in front of delivery boy, but they didn't pick single time. I keep calling them for ** min but no response at all.
secondly, Zomato didn't contact restaurant or send its delivery boy to the restaurant to realize their silly mistake..Helpline gave me half credit in my zomato account of *** and zomato helpline was facing so much satisfactory by doing this favor, they didn't call me further nor refund me full money nor tried to contact restaurant. I felt so helpless and felt insulted for keeping my guests and family hungry for * hrs. Zomato said it can't refund money nor call me personally.
Zomato and its most restaurants are fooling customers on food quality and quantity and zomato don't care about customers. They only have useless message support care in the name of customer service.
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Get damages for financial loss and mental agony
"Within three days of registering my complaint, Airlines responded and arranged for the refund. I am grateful to Voxya for getting my problem solved."
The delivery boy denied to deliver the food. And was missbehaving on call. He reached approx near my location and then when I instructed him about my exact location he denied to came there and missbehaved. Then he left and marked my order 'del...
May 30, 2019 by Anurag Sinha
Zomato - Order cancelled Closed
order delayed by ** min then cancelled automatically...
May 29, 2019 by shweta
Zomato - Refund not received Closed
I ordered a cake from zomato, it was prepaid order. Due to some reasons they were showing that the restaurant has not confirmed the order. I waited for half an hour and it was still not conformed. I contacted restaurant and got to know that tha...
May 29, 2019 by Nilofar Dayma
Zomato - Food was Rotten Closed
I ordered white sauce pasta from a good restaurant by Zomato app in Ghaziabad but when it came and tasted it the food was rotten I ate *-* spoons and my stomach ached all night. I want my money back ...
May 28, 2019 by Shruti Sharma
May 27, 2019 by Manzar