Raymond India
- Quality issue in Tailoring Closed
Jismin Poulose filed this complaint against Raymond India on Nov 12, 2017
I had purchased and stitched * pairs of pants and shirts at Raymond Shop in Aluva, Kerala. They have used a low quality material for collar, hand cuff and button strip of the shirts and it became fully damaged after the first wash. When I took the shirt to the shop, they have admitted that it was a mistake but they were not ready to replace or refund the money.
The pants stitched were not as per the measurements given and it is still useless even after * round of alteration. I had given the complaint to Raymond Grievance team and they even not responded after acknowledging my first email.
The service what I have received is a complete unprofessional and I need to have the refund of the money what i have paid.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Raymond India
Resolved
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Kurlon Mattress
"Thank you Voxya Team for the quick action on my complaint. Due to the legal notice, Kurlon has replaced the mattress with a new one. Hope this will be of a better quality!"
Swati Bandana
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