Planetspark
- PublicSpeaking Course Refund Open
RAGHAVENDRA REDDY GANDIKOTA filed this complaint against Planetspark on Feb 05, 2024
Resolution Demanded:
Refund
I enrolled my Daughter (Thrivedha G, *th grade) for public speaking online class on **st Dec ****, during the time of enrollment planetspark counselor(Abhijeet) told me that I can cancel the subscription before my *th class and thats where i have enrolled.My daughter has attended only * classes. After that * classes, she and i have realized that their course content, Portal Web Interface (showing bad request pages and Page not displayed) and customer support are pathetic and have followed up many times and they are least bothered about that due to which, my daughter has lost interest and does not want to continue with the course.
So amidst above all concerns, i have raised these concerns to the support team on January *st week, **** and they are least bothered and delaying the issue from last ** days.
In Jan, ****, I have submitted ticket to their support team asking for enrollment cancellation and to initiate course fee refund. After so much delay, planetspark manager ( Prince) has called me last Saturday and saying am wasting their time and forcing me to continue with the classes and also insisting me to sponsor this membership to my LKG kid. They are still delaying the refund and its been almost a month. I have attached the proofs.
My daughter enrollment number is *****.
Please help.
Are you brand?
Are you Lawyer?
Planetspark
Teams Group
"Unbelievably fast and prompt result! I got my refund sooner than I expected. Thank you guys."
Saqib Khan
Related Complaints
Planetspark - Fake commitment with False marketing Closed
Hi, I have taken the registration for my child on dated July ** ****. During the time company representative commited at any point of time I can quit from the Organisation .for this reason I have paid the only some amount for the registrati...
Aug 01, 2024 by Sudhashekhar raysamanta
Planetspark - Planet Spark Complaint on Poor Service and Unfulfilled Commitments Closed
I am writing to request a refund a transaction with Planet Spark for their One-on-One Speaking Program. I paid ₹**,***.** on February **, ****. Here are the details of my experience: Payment and Scheduling: Due to my child's school schedule a...
Jun 21, 2024 by Vipul Patel
Planetspark - Pathetic response no resolution to issue kid not able to attend any classes Closed
When conecting to the web based platform, the learn screen apears very small, makes it difficult for the kid to read and response. Also shows bandwidth issues/ lagging response in web based teaching. Company had assured if I do not like the pla...
Mar 29, 2024 by PRAVIN KHANDARE
Planetspark - Classes not started Closed
I have taken addmission for my kid in planetspark, but I don't know what is the problem , they have not yet started the classes for my kid right from the beginning after the payment is done one month before....
Nov 06, 2023 by Ashfaq Pasha