- Prpduct received in damaged condition Closed
I ordered a rakhi combo on behalf of my daughter for my niece. The combo contained a rakhi, personalizable mug & chocolate. When it was received the mug was in broken condition. So, I emailed the igp support, they even agreed to ship the product again to the same address, but they never did so. Now, they are not even replying to my emails. I recently received the shipment notification email, but it was the old dhipment details only. I dont even understand, why they have again sent me the old shipment & delivery notification emails.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Replace / Fix problem
"I am very satisfied with voxya team. Voxya is doing great job for consumers. My complaint was resolved with top priority. Thanks once again voxya."
I ordered a bouquet and a cake for valentine's they kept on saying it will be delivered before ** pm but it never came. At around **.** am on **th Feb I got message that the package is delivered. This is a big scam as I saw many such complaints...
Feb 15, 2021 by Abhijit Udeshi
I have ordered cake for new year and what I have recived is completely different. Its a simple oreo cake which I can buy from any bakery. Customer support team making me fool....
Jan 02, 2021 by Shaifali Sharma
my order has till not reached the receiver. the track shows that it has reached Kathmandu on **th Nov but till now not delivered. Highly dissatisfied and disappointed. It was a Bhai dooj gift and the occasion was on ** Nov which has already gon...
Nov 17, 2020 by Bharti benipal
I placed an order on **th July (order no.*******) for rakhis to be sent to my brother in Mexico, the tentative delivery date was **nd July but it never got delivered. I haven calling IGP.com since **nd July but there is no response. They sent ...
Aug 10, 2020 by Varsha Aswani
I have ordered Rakhi on **/**/****..and I paid it online..money was deducted and order was not confirmed. Later I mailed them and asked them to deliver my product. Then they sent me order number and assured me they will deliver. Later it says t...
Aug 06, 2020 by Sreelakshmi