Air India
- Promised services not provided Deficiency in services Closed
Manesh Agarwal filed this complaint against Air India on Nov 27, 2022
We booked Air India Airline flight ticket from Delhi to Kolkata on **th Jan ****. But unfortunately passenger was COVID positive. We booked our flight ticket through GOIBIBO and as per government guideline and GOIBIBO policy we shared the COVID positive report with GOIBIBO and Air India for refund our ticket amount but that time they denied to refund and provided rescheduling ticket option till next one year. They also informed us that we need to pay the air fare difference amount only.
Now We are continuously chasing with Air India to reschedule our tickets but we are not getting any positive response from Airlines. Every time they are misguiding us and they are changing their statements. We have all call recordings as an evidence.
Now please help us to get refund my all amount from Airline in my account.
We booked our tickets with mobile number ********** and Booking ID is GOFLDMTMOB*CC*********** and Airline PNR is Z*F*J.
Please find my ticket details below.
*. Gayatri Devi ***-**********
*. Renu Agarwal ***-**********
*. Manesh Agarwal ***-**********
*. Megha Mittal ***-**********
*. Gatika Agarwal ***-**********
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Air India
Resolved
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