Oyo
- Promised refund is not being processed Closed
Sushant Bhatia filed this complaint against Oyo on Aug 29, 2020
I booked a hotel from Oyo and on arrival I found that the hotel was not clean. In this critical time of pandemic, I couldn't take by staying in such a hotel, so I contacted oyo customer support for help. Their customer executive told us to leave that hotel and book another hotel from same id and they will refund the amount of first hotel to me, the very next day. So I did the same and now when I am asking them for my refund(as they promised), they are refusing it and saying refund is not possible. Please help me **** is a big amount for me, I am already out of money.
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Resolution Demanded:
Refund / Credit for purchase
Oyo
Resolved
Frustrated? File a Complaint
Swiggy
"I have been satisfied with the service provided by Voxya. My issue was resolved within hours of posting my complaint. Thank you voxya."
Raunak Surana
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