Zoomcar India Pvt Ltd
- Promise not fulfiled Open
I have made a booking with Id-JPS*BUWU* on **% offer & it was cancelled as when I went to pick the car and checked the documents, I found that the Insurance got expired ** days back and it was not renewed. And it was risky to take the car for long drive when insurance is expired.
I called up zoomcar customer support on telling about the issue & I got * options-
*) Either to take some other car
*) To cancel the booking and get the full refund of Rs ***** plus the refund of Rs **** or discount coupon of equivalent amount/ **% off discount.
I chose the *nd one and I was promised on call that I will get the discounted refund after * days.
I have also received a text message stating the same from zoomcar and screenshot of which I have attached.
I am calling zoomcar from last ** days and every day they escalate the issue and ask me to wait for **hrs and I do not get response form them.
I have even dropped multiple emails but I am not getting a response.
Yesterday they gave me a coupon code but when I applied it, it was not a valid coupon code. Zoomcar has cheated and gave me incorrect coupon code and they have not refunded the promised discounted amount or coupon.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Damages for loss and agony
"Bajaj Finserv refunded my amount. Voxya, thank you for your support."
Refund not processed of Rs **** since * months...
Mar 06, 2021 by Shourya joshi
I have cancelled my Zoomcar booking on Nov **, **** and its been more than ** days now and still I didn't recieve my refund. When contacted with their support team via phone, they tell that within ** hours the refund will be processed but which...
Feb 10, 2021 by Gowtham
Cancelled a booking ** days prior to schedule journy in November. Tried every way contacting them on every platform, even on their app. No response anywhere. Only received DM in twitter saying to wait * weeks , *weeks etc every time. No prog...
Jan 08, 2021 by Nikhil Omar
Booking ID: JPS*NV*** Completed on **th OCT But still my ****rs refund is not given by Zoomcar also they are not even imforming me about the delay. ...
Nov 21, 2020 by Sathish G
Booking ID JPS*NE*MT, Refund pending of INR **** , its over month, Many customer are facing same issue. Its Customer hard earned money that Zoomcar is looting...
Nov 04, 2020 by azmat ali