Samsung India Electronics India Private Ltd
- Product Not Delivered Open
ABHISHEK GOYAL filed this complaint against Samsung India Electronics India Private Ltd on Jun 20, 2020
I had placed an online order for "Samsung Galaxy Tab A **.* - WiFi model" on **th May **** at Samsung's online shop. The payment was made in full via netbanking (ICICI) and approved by Samsung. The delivery date of the product was shown as **th June ****. However, even till today i.e, **th June ****, the product has not been delivered to me.
I have called Samsung customer care multiple times, and also written a few mails to the Service Head at Samsung. But, they never give any concrete answer as to why the product has not been dispatched till now. I always get a standard answer that the concerned department will look into the issue and contact me. But, their concerned department never calls me back.
This is highly irresponsible and careless attitude shown by Samsung team, where they have absolutely no concern for their customer who has already paid the full amount and waiting for the product's delivery for almost a month. I have attached * documents below. They include the order confirmation, current delivery status as shown on Samsung's website and the last email response from Samsung's service head for your reference.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Replace / Fix problem
Damages for loss and agony
Samsung India Electronics India Private Ltd
Resolved
Frustrated? File a Complaint
Flipkart
"Thanks a lot for solving my problem, Voxya. I have received my refund from Flipkart."
Nirmala Mary
Related Complaints
Samsung India Electronics India Private Ltd - Mobile not repaired under warranty Closed
My name is Kshitiz, a resident of Patna (Bihar). I had purchased a Samsung A** smartphone from an authorised Samsung showroom in Patna on March **, ****. Recently in August, my mobile's screen showed colour patches on left bottom of the screen....
Oct 10, 2019 by Kshitiz
I have purchased Samsung Galaxy a** phone on **th July.in this phone fingerprint sensor and earphone is not working I called customer care number and complained about this issue they suggested to visit service center for the particular issue. I...
Sep 11, 2019 by Saji Thomas
Samsung India Electronics India Private Ltd - Washing machine not repaired since 25 days Closed
i registered complaint through toll free number on **/**/** regarding non-functioning of my washing machine. *-* days later the technician came to my home and told me that the PCB board is not working and it has to be changed. from that day til...
Nov 24, 2018 by hari babu sana
Samsung India Electronics India Private Ltd - Defective product made by samsung Closed
Dear sir i bought a samsung sv from amazon.in on **/**/****,after *days itself my tv got display issue picture is getting blurr,i complained to both amazon & samsung ,they told me we will provide warranty to your product dont worry i trusted th...
Oct 16, 2018 by mansoorbasha
Samsung India Electronics India Private Ltd - Samsung tv screen not work properly Closed
Dear sir I am purchase Samsung **"smart TV purchase in nagrota( Jammu) on**/**/** . This tv screen colour Disable I report to customer care But customer care response not suitable me .this tv one year warranty period please help my financi...
Sep 09, 2018 by Sandeep kumar
