Pepperfry.com
- Product not delivered Open
S s Krishna prasad javvadi filed this complaint against Pepperfry.com on Mar 17, 2019
I placed the order for * sets of Crystal polycarbonate plastic chairs (*********). One set is delivered on time and the *nd set is past the delivery date. I placed an order on **th Feb, promised delivery date is **-**th Mar. I have been calling them from **th Mar every day to check the status, every day they used to say that it will be delivered by **th Mar and only on the evening of **th Mar, they said that the product shows on the system as in warehouse Pune while the delivery is in Bangalore. Multiple calls every day and escalations didn’t yield anything, a lot of mental torture and false promises from the customer care with no result. This is the *nd instance in last * month, I placed the order for * products and still didn’t received the refund for a product they delivered only half of the parts (*********). Too many calls to them every day with a limited response for them. What concerns me is that they simply ask to wait and take no action. But takes advance payment for the products. Appreciate if you can help resolve my complaints with them, I am very frustrated and tired by calling them.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Replace / Fix problem
Damages for loss and agony
Pepperfry.com
Resolved
Frustrated? File a Complaint
OYO Rooms
"I am very satisfied with voxya team. Voxya is doing great job for consumers. My complaint was resolved with top priority. Thanks once again voxya."
Asif Belim
Related Complaints
Pepperfry.com - Refund not processed Closed
I received damaged product from pepperfry, so raised the return request on *st September, the package was picked-up by Delhivery guy on *th September and pepperfry, case Manager Vibhuti Naik, said the moment package will be picked-up, they wil...
Sep 10, 2023 by Jai Shankar Giri
Pepperfry.com - 100 nights trial mattress fraud Closed
Pepperfry refuses to return the Sleep Company's *** days free trial mattress worth *****. The mattress does not wear any damage and keep under the mattress protector. I used it for ** days and want to return it....
Jun 11, 2023 by Pawan Koshta
Pepperfry.com - Defective product Closed
I bought a table last summer from Pepperfry online (Order ID-SKU ID : *********-FN*******-P-WH*****, Order Date: ** July ****) and it has been developing some white patches on the table top (attached pics). Request item to be serviced as it i...
Apr 22, 2023 by Pranav Audhkhasi
Pepperfry.com - Pathetic customer service and return policy Closed
ORDER NUMBER-*********/********* Since I have faced this problem i want to make everyone aware of the fact that pepperfry want their customers to totally rely on the picture of the website and buy the product because once you receive the produ...
Feb 02, 2023 by bhawna sharma
Pepperfry.com - Product not being replaced Closed
Ordered a wall painting … I have requested for a return and it’s been more than * days no action has been taken yet. When I called customer care was assured someone will call back but that has not happened either. ...
Jan 31, 2023 by Nidhi Sharma