- Product not delivered no refund as well Closed
I placed an order on Nov **th for Realme mobile phone from Bangalore at Amazon.in website. It was supposed to be delivered to my sister in Delhi on Nov **th. I got all the messages, except from any OTP at delivery time or no call received of a delivery agent. Same evening I checked in app- it says product is DELIVERED. I was taken aback and asked my sister. My mother and sister informed nobody came, no parcel received. I contacted customer care and followed up everyday till Nov **th and they kept on telling, wait ** HRs, it shows Delivered, wait more time. Ok, wait more time, we will do investigation... On Nov **th I happen to speak to Delivery agency in Delhi whom Amazon connected me to speak to, that guy told we delivered, but we dont know who delivered.wow!! I called at Delivery agent no. the msg which i received on Nov **th. That agent informed I didnt deliver any product at that area on that day. And when I am asking to that agency, that person stating being trembled- "Ummm amazon will inform you who delivered and what happened", and when I am asking him bring the person in front, he has no answer! AMAZON is playing games, i dont whats their internal policy but this time they deceived me after so many god history with them... I am so angry and I am ready to file a case against them if they dont appear back with either a replacement/refund and an APOLOGY. Now they are not even answering my calls and just disconnecting calls saying no refund, we have closed INVESTIGATION without giving any clarification...seriously!! cant believe its AMAZON....
Are you brand?
Are you Lawyer?
An apology letter from company official
Get refund or credit for your purchase
Get service/product replaced or fixed for free
Get damages for financial loss and mental agony
Club Mahindra Holidays
"Many thanks to the Voxya team. I got my refund on 14th Aug 2019. Thank you very much once again to get my refund in just 8 days!"
Amazon.in - Missing product Closed
I ordered an i* ****F processor on ** November **** which got delivered in a few days. To my surprise, There was no processor in the box. I clicked the photos and contacted the amazon care for help and raised a complaint. They said they will in...
Nov 27, 2019 by Vishal Wani
I orderd one plus TV ** inches from Amazon.. It delivered on *st Nov, and installation slot Was given *th Nov ****..bt after regular complain also they are just delaying it and I feel like trapped As our return date of TV was *th Nov **** .fo...
Nov 11, 2019 by Ankit
Ordered brand new oneplus * from amazon, received faulty phone called customer care, agent took over the control of the phone and checked and raised for replacement request...received new package with the used phone asking for deleting the pre...
Oct 21, 2019 by Wafa nakhuda
Amazon.in - Emptybox Closed
Was delivered with an empty box of bose soundsport costing me ***** kept running to customer service but as always they never helped me....
Oct 19, 2019 by prabhat chaudhary
I had purchased a Mobile phone "Samsung Galaxy M**s (Opal Black, *GB RAM, Super AMOLED Display, ***GB Storage, ****mAH Battery) Ordered on **th September **** Order #***-*******-*******.with my register mobile no. through amazon App. The same o...
Oct 16, 2019 by Ramesh Bandaru