Bewakoof Brands Private Limited
- Product is returned but the refund is not initiated Open
I ordered pant in Bewakoof, but the size is not fit for me. So I requested for return, the return pickup request is started. Two days I'm not there so they are not able to pick up. In the third day the delivery guy today I won't able to come for pickup and I said ok, but suddenly in the evening(Aug **, **** around *.** PM) he called and asked the parcel. I had some doubt and I asked few questions after that I given the parcel. I waited for one day and then I sent mail to Bewakoof I returned the product but the status is not changed, on the next day status is changed to return request is cancelled. From after that I'm sending mail to Bewakoof everytime new guy is alloted for my request and then they are keep on telling, it will take ** hrs to resolve this (Mail communication). But no one is responded. But now they are telling we didn't receive the product, so we can't refund the amount. How it will be mistake from my side. They are telling your not having return product receipt. No one in e-commerce site have given receipt for returned product, only the status will be updated. How will it be my mistake. Can anyone help me resolve this issues.
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Refund / Credit for purchase
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I have emailed them * * times and everytime I get the answer that we are looking into your problem but it has been ** days that I have still not got any refund money back....
Jan 18, 2023 by Nikita Hindocha
I have ordered * t shirt from bewakoof.com and returned it and they said they will return money in **-** hours but it's been weeks and they didn't credited the money yet ...
Jan 13, 2023 by Jhanvi Depawat
Recently at * Jan I had order a oversize t-shirts (Men's black the ryuk graphic printed oversized t-shirt) from bewakoof within * days I got the product but due to insufficient size i exchange it to smaller size. Till now there is no issue wit...
Jan 10, 2023 by Pranay Raut
i order my product on ** decnow it's ** dec still my order has not been delivered there is no response from rhe company ...
Dec 27, 2022 by rajat baniya
I have ordered a product from bewakoof and there is no price tag in the box and i have to return the product. But there are not picking up the product. ...
Dec 17, 2022 by Shyam sah