Sansui India
- Product is in warranty not providing service and asking for more money to replace TV Open
VIKRAM VANAMA filed this complaint against Sansui India on May 10, 2018
I purchased Sansui ** *k ultra hd smart TV from flipkart on May *th ****. with the * year warranty and * years extended warranty.
From April *st week TV stopped working. So I created the request(#BAN**********) for service from Sansui. After a couple of days a technician came checked the TV and told Display has gone and he has given his manager contact no.(Sathya narayana rao #**********) to follow up. I contacted his manager multiple time, he was told now the company is not manufacturing **inc displays. So you need to take another model (**-inch smart tv), for that, you need to pay more ***/- I sent money to vidicon account which he given. After he is telling i told ****/- not ***/-. Till now i didn't get any response from them already it has been **days.
Problem is:
Sansui has to replace tv without taking extra money, if they are not able to repair it. I have * years warranty.
I am hoping this case will help me on this issue.
I am attaching invoice of the bill and money which i transferred.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Sansui India
Resolved
Frustrated? File a Complaint
PepperFry
"Before logging my complaint in Voxya, I had approached the consumer forum which was a big disappointment. Voxya provided excellent service and resolved my complaint. I have received the refund from PepperFry."
Arijit Sengupta
Related Complaints
Sansui India - Sansui Fraud Closed
I purchased two Sansui AC's on **th Feb **** from Vijay sales and started using them this week. To my utter disappointment both are not working properly and not doing any cooling. For this I have lodged complaint with Sansui but they are not...
May 22, 2024 by Anubhav Garg
Sansui India - Service fraud Closed
Sansui service engineer one NS Refrigeratioin, *** NVN Nagar, Chennai-******. Person name : MD.Illiyas mob no. ********** cheated with duplicate part saying original sansui. The product cost is RS.***/- but he charged Rs.****/- for my **L Sansu...
Dec 31, 2022 by Venkateswaran
Sansui India - Warrenty not honoured Closed
I had purchased a Sansui washing machine from Rajhauns Ahmednagar. But it is giving abnormal sound. The service centre is not responding neither the dealer is responding. One engineer attended the problem but he says that we have to use the mac...
May 19, 2019 by RAKESH GURJAR
Sansui India - Warranty Claim Open
I am requesting your support on claiming warranty from Sansui/Seller for order - from Flipkart.Com OD****************** that was placed around * years ago! The product is still under warranty!! ...
Jul 15, 2019 by DIPAK KUMAR SINGH
Sansui India - Warranty not given Open
I bought a Sansui ** UHD tv from Sapra sales Nagpur Maharashtra with *+* year penal warranty on ** September **** invoice no ***** serial no ****************** but on *th of April **** tv blinks in live streaming. So that I complain about the s...
Jun 04, 2019 by VINAY VAKHARIA
