Samsung
- Product given for repair but not yet received it back Open
sonam rana filed this complaint against Samsung on Feb 15, 2020
I bought Samsung UHD TV model MU**** after a year of purchase the display stop working properly regarding which I made a complaint the engineer from Samsung came and Told that the product has to be taken to service Centre And it will be returned in three days. The TV was picked **th January,**** and till now its has not been delivered. when I enquired about the same the local service Centre says that head office is not sending the part so we cannot repair your TV. When I called the head office for the same they say the part has been sent and you will get your TV in * to * days.It’s been a month the head office and the local service centre playing hide and seek.
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Resolution Demanded:
Replace / Fix problem
Samsung
Resolved
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