Make My Trip
- Problem with hotel booked Open
I have booked a hotel through Makemytrip in Goa on **-** Feb. Based on the online description provided by MakeMyTrip I booked this hotel as it was shown as a *.*-star property. However, my ordeal started before even checking in the hotel on ** evening. Following were the issues about which I have informed MakeMyTrip through phone and email (all proofs can be sent on request). Below points escalated to MakeMyTrip already.
*- Ambience look and overall experience of the hotel are not in line with what they have shown in pics.
*- There was very loud music in the hotel so that it can be heard *** meters from the hotel. ** I can send you video on what's app ** Videos not going over mail due to its size.
*- Room linen was not properly cleaned.
*- No fridge, no kettle, no glasses, in the room.
** Pics of empty cabinet attached
*- Hotels lift has " very cheap and lewd comments", highly disgraceful as we do travel with our family.
Overall this hotel is nowhere close to a * - * star rating that the team has given. This is not acceptable from MMT. I want my full refund now.
Are you brand?
Are you Lawyer?
An apology letter from company official
Get refund or credit for your purchase
Get damages for financial loss and mental agony
"Voxya helped me to resolve the issue with PhonePe and I was able to receive my money back. Thanks team."
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