Airtel
- Portabilty Open
Renu Thukral filed this complaint against Airtel on Oct 21, 2018
Given request to jio company to port my number from airtel company.As my work is suffering due to network problem.While asking for request I paid *** _*** extra amount so that airtel will not reject my request due to payment.Jio sent me msg that till **nd of Oct my jio will be activated..I was so relaxed nd waiting..But on **st of Oct I received msg that airtel has rejected request due to payment due.When I called customer care executive told me u have *** extra amt that will be adjusted your next bill.When I ask for rejection reason he told me due to technical prob..Again my * days will be spoiled to wait for that particular portability.Just because of network error I am suffering a lot on my job..I am unable to attend important calls..Who will be responsible for that nd whose fault of this to harras a customer who is in very old realtionship with airtel..
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Resolution Demanded:
Damages for loss and agony
Airtel
Resolved
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"It was very hard to get response from share advisory company but legal notice from Voxya made them to refund the full amount along with Rs.100,000 compensation!"
Vasanthkumar K
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