- Poor Service by Zomato Open
Every time order the food from zomato they deliver the it very late. If we will chat with the customer service they give following excuses
*. We do apologise for inconvenience that have caused to you.
*. We will give you token of apology of INR ** or sometimes INR ***
*. The food is getting deliver by restaurant and not by zomato and driver is stuck in the traffic
Sometimes after writing all this some of the agents end the chat. This is not the first time i am getting the problem same after each and every order they do.
There intentions are bad that they dont allow sometimes to the customers to select for free delivery if food is delay as per time given.
I ordered recently from indo- chinese stories by bhai-g new friends colony. At the time of order it was mentioned it will be deliver by **:**PM. After followup with restaurant and zomato i got the above answers which always get. They given me INR *** as compensation voucher as i am beggar.
Poor and worst services.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Damages for loss and agony
Club Mahindra Holidays
"Many thanks to the Voxya team. I got my refund on 14th Aug 2019. Thank you very much once again to get my refund in just 8 days!"
I placed an order worth rs. ***.** on Zomato. I made the payment using Google pay. The payment was failed but the money was deducted from my account...
May 07, 2020 by Gautam Sharma
I had ordered a list of items from zomato of which few where not delivered... Now zomato is stating it wont refund the money ...
May 02, 2020 by Kamlesh
The first time I installed the Zomato application and am not even order the food but while adding my card details to the payment option. My money got deducted by Rs.***.** rupees. Also, I showed my order history to the Zomato team through mail....
Apr 22, 2020 by sivakumar
I ordered food from zomato app but order failed and money deducted from my account. Date of transaction: Date of Transaction - **th April**** Location: Pune Order - Biriyani...
Apr 18, 2020 by Srinivasan
I ordered the food at *:** and till *:** no update. I contacted the ZOMATO gold support and they couldn't connect to delivery boy too. After awhile they cancelled my order. What kind of behavior is this? They made me wait for * hour for the fo...
Apr 02, 2020 by Himanshu