Make My Trip Pvt Ltd
- Poor coustomer support Open
Pramod Vatsa filed this complaint against Make My Trip Pvt Ltd on Jul 12, 2018
I have purchased my double black and after that I have booked flight for which I inquire about refund .
It was replied by mmt executive that I will be charged penalty for refund and closed my concern
Could not able to call as coustermer support no as not user friendly .call ended after ** minutes of hold .I have paid for *** % refund .I have journey on **july but want to change.Request mat to solve my problem immediately.Very poor support no one contact me and they just close my concern
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Make My Trip Pvt Ltd
Resolved
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AirIndia Express
"Thank you soo much Voxya. After your Social Campaign and your email, AirIndia Express made correction in the Passenger name today."
Sulinder Singh
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