Youbroadband powered by Vodafone
- Poor connection Status of Youbroadband Not satisfying with customer service Open
Chintan Pandya filed this complaint against Youbroadband powered by Vodafone on Oct 16, 2019
Customer Care Department ,
I have been complaining from last * months. Whatever complain I register it gets automatically closed. and not solving complain for internet connection.
This has lead to customer dissatisfaction. I had made loss of my business. And during customer service I have faced below issue as well.
As discussed over the phone with Uttam ji, I want to report serious complain against Ankit Panchal who had attained complain no : *************.
He had behaved very rudely with me, He had been blaming for generating wrong complain. He was behaving very bad using words like "" હું તારો નોકર નથી ", "તું/તારી થી વાત કરવી ", "કોમ્પ્લેઇન ખોટી ખોટી નાખવી એવો આક્ષેપ નાખવો", "કોમ્પ્લેઇન કલોઝ કરી નાખવી","તારા થી જે થાય એ તોડી લે ", "મને આ કોમ્પ્લેઇનથી કોઈ ફેર નથી પડતો""
I have video recording of it, I want strict action against him. I want him to write apologize letter. Insisting provide strict customer relationship training to him. How to behave with customer ? He does not know how to talk with customer ? How he is presenting Youbroadband.
I need status of this escalation.
Thanks,
Chintan D Pandya
**********
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Youbroadband powered by Vodafone
Resolved
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"Rs.30000 refunded by the company. I am extremely happy with Voxya service and I wish you will keep on providing such service to people whoever struggling."
G Rajendra Prasad
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