Phonepe
- Phonepe fraud transaction Closed
Achal Kumar Agrawal filed this complaint against Phonepe on Jun 06, 2020
Hello! We had made transactions via Phonepe to a specific person in Mumbai. However, the amount did not get credited to the recipient. We checked with Phonepe and they simply washed their hands off by directing us to our Source Bank. We checked with our bank and they mentioned that the amount has been debited to someone in Orissa, whom we have no idea of. Now this is a clear case of fraud where Phonepe has not taken KYC of the person in Orissa and linked his bank account to the phone number of another person in Mumbai. In all this, we feel very unfortunate that there is no responsibility shown from Phonepe to accept their technical mistake and resolve the matter inspite of repeated reachouts to them. Please help us in this matter. Thanks.
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Resolution Demanded:
Refund / Credit for purchase
Phonepe
Resolved
Frustrated? File a Complaint
Pepperfry
"I posted a complaint at Voxya and then posted the link on Pepperfry's Facebook page. I got a call from Pepperfry CEO office and they initiated a refund quickly."
Anubhav Guha
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