Reliance Digital
- Phone stopped working within 4 hr of purchase Open
Arijit Biswas filed this complaint against Reliance Digital on Mar 18, 2019
I have purchased a Nokia *.* Plus device From Outlet Riverside Avani Mall- Reliance Digital On **-*-**** for Rs. *****.*. It stopped working within * hr of purchase. I came to the store and hand over the phone with accessories within **hr or purchase. Floor Manager 'Ajay' behave was just ridiculous. He doesn't know how to talk to customers. They received the phone and said they will take it to the service centre and fix it. But will not replace it with a new one. My Question to you is Why should I take a repaired phone when they sold a malfunctioning phone to me? They should give a new phone for me. Otherwise, I will have to go to consumer forum with the help of the lawyer.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Reliance Digital
Resolved
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