- Pepperfry: Damaged product not allowing to claim warranty Open
Bought https://www.pepperfry.com/clayton-six-seater-dining-set-in-passion-mahogany-finish-by-amberville-*******.html last November for . Order number: *********. Two chairs were damaged in transit. Instead of replacing, they gave me a credit of Rs. **,***. Now after * months, the table top has developed a big crack across. #Pepperfry is claiming since they paid Rs.**,***, the warranty is void - which BTW they claimed would not be the case (call recordings should be available). They closed the case without any notification and have resorted to giving a run around. How can they claim that the warranty is no longer valid?
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I bought a dining table from pepperfry on **th June. Till now, my product is not delivered. It was supposed to be delivered by *th July. Called customer care many times. But they are not responding properly. Escalated to the highest level. Stil...
Jul 05, 2019 by Divya
A defective item is delivered by Pepperfry as the table lamp is not working with a brand new E** bulb. I had reported this incident to Pepperfry on * July **** but they do not even bother to respond....
Jul 02, 2019 by Thangaperumal Nadar
I ordered for Bedsheet for Rs. **** hoping to receive * bedsheets by comparing prices of all other suppliers. They were legible by mentioning in the title itself. But I have realised that Urban Ladder has put their title very cunningly sighting...
May 11, 2019 by I Kowda
I purchased the product only after seeing the *-day return policy. After assembling the bed we noticed that the floorboard is not attached to the frame of the bed and comes loose very easily. After initiating a return stating incorrect product ...
May 04, 2019 by Arunadhri
Pepperfry - Refund not made Closed
Order ID: *********. Defective product supplied by Pepperfry. Returned on **/**/** and refund was to be made within * to ** days. Neither refund made nor Mr Ayan Panigrahi (Studio Pepperfry, Saltlake Sector * Kolkata) nor customer care giving a...
May 03, 2019 by SHAILESH KABRA