- Pepperfry.com is a fraud company . My return request is not approved Closed
I had ordered a wardrobe worth Rs.*****/- . When received the product, it was of poor quality. So I requested for return selecting the option "not as expected " . And now they say that they cannot accept the return request as its not a defective item. Now it's in my home with no use . The wardrobe wood quality is too poor to assemble it . Pepper fry has poor policies which will not benefit customers in any way . They do not take order cancellation requests, they do not accept the return request even if customer is not satisfied with the product and also even to write to founders we need to wait for ** hours . They do not even connect to higher authority people to attend our issues . They provide very poor service . Pepperfry does not value customer relationship and do not care for their customers .
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"The amount has been refunded by OYO. Thanks for your service. I rate it excellent."
I ordered for Bedsheet for Rs. **** hoping to receive * bedsheets by comparing prices of all other suppliers. They were legible by mentioning in the title itself. But I have realised that Urban Ladder has put their title very cunningly sighting...
May 11, 2019 by I Kowda
I purchased the product only after seeing the *-day return policy. After assembling the bed we noticed that the floorboard is not attached to the frame of the bed and comes loose very easily. After initiating a return stating incorrect product ...
May 04, 2019 by Arunadhri
Pepperfry - Refund not made Closed
Order ID: *********. Defective product supplied by Pepperfry. Returned on **/**/** and refund was to be made within * to ** days. Neither refund made nor Mr Ayan Panigrahi (Studio Pepperfry, Saltlake Sector * Kolkata) nor customer care giving a...
May 03, 2019 by SHAILESH KABRA
I raised an order ********* on Mar *, ****, *:** PM. I waited till **th March for the delivery. When the delivery guy came at my door, they opened the package and I found it as the wrong product. I rejected the product at the same time. Deliver...
Mar 24, 2019 by Rahul Verma
I am appalled by the customer service that I’ve received regarding the cancellation of order at Pepperfry.com. Not sure who is managing the service desk, but their customer care executives are extremely unempathetic. I had placed two dupli...
Mar 05, 2019 by Arpita Rao