- Pepperfry not refunded my amount back Open
I had purchased a product worth around ***** in pepperfry and cancelled as it was not required. I was expecting refund in bank account as Amazon kind of ecommerce send refund to Bank account. Pepperfry had put the money in pepperfry wallet which i am not aware. I made a small purchase to check if I can use that wallet amount. So i utilised *** rupees out of *****. I then enquired if I can get the available balance in wallet to my bank account. They agreed initially but upon checking during transfer they said since you have utilised *** rupees we cannot transfer any amount back. So this means i can only utilise the amount for pepperfry purchases now. They are claiming that i since I had utilised partial amount, turning the blame on my end they are unable to refund. No consumer will be aware about these internal rules of pepperfry. This is system issue from their end for which consumer must not be affected.
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Refund / Credit for purchase
"I am very satisfied with Voxya. I got a call from Swiggy that they have initiated the refund for the misplaced order and that they are apologetic about it."
Pepperfry - Interior work Closed
Interior work problems...
Jan 25, 2024 by Siva karthik
I ordered two beds from pepperfry this year Jan and this was the worse decision which I could take. They delivered cheap and defective quality bed which broke down within * months. I reached out to the Pepperfry team but they simply denied hono...
Oct 27, 2023 by Bhaskar Singh Bisht
I had bought Nikki King Size Bed from Pepperfry and it was delivered on **th March, within *.* bed broke and a complaint was raised and it was repaired and now one *.* months again it is broken and I have initiated a request for return on *th S...
Sep 09, 2023 by Vijayanandan
We have purchased three door wardrobe from pepper fry on June **th and we received on June ** there after on the day of installation the person found that one part of the product is defective and he told that he raised the complain against it ...
Jul 07, 2023 by Pinjita Nandi
I have applied a mattress from pepperfry application and same was not delivered to me. But in their application it is reflecting as delivered. No one responding my query....
Jun 03, 2023 by Shibani Das