Pepperfry.com
- Pepper fry ignores to send Carpentar for my order Open
Saravanan D filed this complaint against Pepperfry.com on May 23, 2020
Hello Team, I purchased queen size bed from Pepperfry.com on **th October, **** and it was delivered to my address on December **, ****. It is the duty of the website to provide carpenter to fix the purchased bed but when I request from carpenter, I was informed that carpenter is not available in my area so I should fix the same with my local carpenters and it was also informed that this message would have popped up while ordering the item that for so and so Address carpenter will not be available. To be frank I didn’t notice this message while ordering and it’s my second order at pepper fry as I got my first order fix at Chennai and this second order was made to Kancheepuram address so I blindly trusted Pepperfry. So as per Pepperfry I searched for local carpenters to fix the bed and I could not find single one till date as all the carpenters who visit my place left hope seeing the product that everything were bits and pieces and they don’t have knowledge to fix. Now I request pepper fry again to at least arrange the carpenters So that I can pay them but still they Ignores saying they can’t help. Now the product which. I got is in bits and pieces for over * months without knowing what to do. Please help me to fix this or need a return to be arranged. Product was delivered to No.*/***, pal pannai street, Karukkupet, Eganampet post, Kancheepuram- ******
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Pepperfry.com
Resolved
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Spice Jet
"Within three days of registering my complaint, Airlines responded and arranged for the refund. I am grateful to Voxya for getting my problem solved."
TCS Prasad
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