- Paytm Mall done fraud Open
This is in the wake of recent events which happened with me.
And the incident below is why people prefer-commerce companies over e-commerce companies like Paytm Mall or Paytm.
We ordered a mobile phone worth INR ***** Rs (moto g*s plus ** gb lunar grey---order number - ********** on date - oct *nd, ****). the payment was done while placing the order.
we received the package on *th Oct and to our surprise when we opened the package, we received defective phone (camera is not working) with the wrong receipt (imei number differs from what we received). immediately we called to Paytm Mall customer care and registered our complaint request regarding same. next day courier boy came and he denies to pick up due to receipt issue. from *th Oct'**** to till now we called many time to paytm mall customer care (btw it took hours for connecting representative) and no response from paytm mall side.
paytm mall done fraud with me and now I have no option, we can send a legal notice to paytm and filing a case in consumer forum which easily would take *-* years to resolve or i can waste daily *-* hr for customer care. feeling helpless!!!
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Replace / Fix problem
"*** VOXYA *** you are simply amazing. The common man needs you. Good job guys! "
I haved ordered sunflame gas stove on * jan amount Rs **** but everyday they message not able to deliever will try tomorrow with a new delivery boy and otp.Need the product or the refund back....
Jan 08, 2021 by Megha saini
I ordered two Bajaj flashy room heaters for Rs**** (*** each) on paytm mall through app Order I D was same for both the heaters Cash back was received separately for the two (Rs *** each.) The parcel delivered had only one heater but the inv...
Dec 25, 2020 by Anmol Sharma
Paytm Mall - Delay in pickup Closed
I have ordered shoes on *th Dec,****.which was delivered on **th Dec..It doesn't fit .so I raised return request on **th Dec,****.Now on date Dec.,**,**** still pickup is pending hence No refund received. I have raised complaint several times...
Dec 22, 2020 by Nikhil
I ordered two items from one seller in a single order from Paytm mall. Both the items had same tracking nubmer. One of the items was delivered to me and then on Paytm website as well as courier website the item was showing delivered. Despite re...
Dec 22, 2020 by Atisha Sood
I purchased a Liberty shoe on the **th of November from Paytm Mall. The size went a bit big for me so I placed a return request on the same day of its receipt i.e. on the *th of Dec ****. Even after the passing of ** days no one has come to pi...
Dec 15, 2020 by Alok Shyamsukha