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Cred App

 - Paytm FastTag bill payment through CRED app not done but amount debit from Card and CRED is replying Open

Vinit Kumar filed this complaint against Cred App on Aug 02, 2022

Hi,

This is Vinit Kumar from Bangalore, On **th July ****, I made a FastTag bill payment through the CRED app. The amount debited from the card but not yet credited to the Paytm FastTag wallet.

I send lots of emails to the cred support, on CRED social media(Facebook cred support, Twitter cred support) but they are just doing time pass and not showing intention to refund the amount or credit to the FastTag account.

I shared the Paytm wallet statement, Paytm FastTag statement, and Paytm emails to CRED support through all modes of communications.

I have enough evidence that the amount is not yet credited to the FastTag account.

CRED ticket id *******, order ID XZYL*X**W*G*, transaction reference ID "*byez*lzaGvXNM*lJLDR"

Total Amount Rs. ****

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Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony

Cred App

31 Total Complaints
12 Total
Resolved
38.71% Consumer Satisfaction

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