Swiggy
- Payment was not refunded Open
Sawant Hemant Harishchandra filed this complaint against Swiggy on Mar 12, 2021
There were duplicate orders on *th September **** from my account. Order id:
***********
***********
I received only one order amounting Rs '****'. I have been chasing this order with the support team on a mobile app. They mention that they are not able to refund the amount and I need to check that with the Bank.
after multiple follow-ups they said I should contact support mail-id 'support@swiggy.in'. I sent all the details to their support mail id on *th Dec ****. Initially they acknowledge the mistake. There was no response after that. After multiple follow-ups they mentioned that they cannot do it. It was an error in their application that costed my money. Hence I'm eligible for the refund.
Kindly help...
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Resolution Demanded:
Refund / Credit for purchase
Swiggy
Resolved
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Investment Reasearch Advisor
"Rs.30000 refunded by the company. I am extremely happy with Voxya service and I wish you will keep on providing such service to people whoever struggling."
G Rajendra Prasad
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