Lenovo
- Payment is done but order isn t confirmed Open
Indu jayanti bajpai filed this complaint against Lenovo on Apr 13, 2021
Today on the date of **th april **** i ordered a lenovo tab m*. Paid ****₹ by UPI BHIM app, confirmed, etc, and did the usual.
UPI BHIM confirms I authorized payment to Lenovo. But I closed the order confirmation page, and I wasn't signed in when I placed the order, so I can't log in and find it.
I also received no confirmation email from Lenovo. Something like "Your order has been placed" or "thank you for your order" with order details and stuff. I have no way of knowing if they got it, other than UPI BHIM saying I authorized payment.
On my UPI BHIM I can see an "Invoice ID" and a "Transaction ID" but I can't track the order with that.
Is there any way to know if Lenovo received my order?
Thanks.
Indu
Part number: ZA*G****IN
UPI Ref no: ************
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Resolution Demanded:
Refund / Credit for purchase
Lenovo
Resolved
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