Bajaj Allianz General Insurance Company Limited
- Payment is completed but policy is not issued Open
Abuzar Iqbal filed this complaint against Bajaj Allianz General Insurance Company Limited on Sep 15, 2019
Sir,
This is regarding the * wheeler insurance policy. On **th sep ****, at *:**pm I was trying to take online bike insurance policy. So i have filled all the details related by vehicle and the payment of Rs. ****/- has been successfully done on the same day at *:**pm. But on the last page of website was suddenly got stuck. It was asking me my previous policy number. I have put my previous policy number at site but suddenly it was not proceeding further. So therefore i did not get my bike insurance, but the amount has been deducted.
Regarding this i have called to their customer care. Customer care assistant told me that, he was lodging my compliant and assure me to resolve the issue. He also told me to put a mail on their mail id, ie: bagichelp@bajajallianz.co.in with amount's Transaction proof. Then I sent mail to them on **th sep **** at *:** with enclosed all the relevant documents. For that I have got an interaction Id.*******.
After that this is the third day, there is no further follow up from Bajaj Allianz. I have called them almost ** time, but there is no proper response from them.
So Kindly do the needful on my issue, for that i will be thankful for this.
My Vehicle number : JH**CN****
Name : ABUZAR IQBAL
Vehicle Registration Year -****
Model - HONDA SHINE SP ***
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Bajaj Allianz General Insurance Company Limited
Resolved
Frustrated? File a Complaint
Happy Easy Go
"I got my refund back in my bank Account. Thank you Voxya team for all your support and follow ups."
Hardik Bhalsod
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