Myflowerapp
- Payment gateway issue no refund completed instead more payment ask non reliable app Closed
Annie Varghese filed this complaint against Myflowerapp on Nov 13, 2021
They are not initiaitng my refund of ****INR. At first it was stated that -
Cake will be delivered.
Then they said no after an hour.
Then i cancelled it. Then they quoted - refund will be done in less than a week.
It is now more than * weeks and so i tried to contact them.
I am now told refund is getting error. They are facing payment gateway issue. So the only available option, to reorder or buy gifts.
Now to get my amount back, i had to make order and need to order more coz that ordered cake cannot be delivered for ***kg. Original order they agreed and now states - they cant deliver the same cake for ***kg. So order more, pay more.
So i have to order *kg... So instead of refund, i ended up ordering.
I am annoyed coz of bad customer service. The alias name or real name - i dont know - Kavya - not good, shared thrice incorrect information, did not provide any resolution and made more sales through me by extra payment.
She ignored me multiple times.
I want to complaint againt app and its owner specially
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Damages for loss and agony
Myflowerapp
Resolved
Frustrated? File a Complaint
Weddingz.in
"I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)"
Abhijit Dhote
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