- Payment for Closed
I have raised a complaint vide Service request no.: **-************* around **.**.**** regarding a payment which was made but the same is not reflected in my monthly bill. Subsequently I also wrote a mail on **.**.**** stating the service request has been closed and the issue has not been solved.
Pursuant to that even after repeated follow ups I am receiving a very common reply and this issue is still unresolved.
My Bank has confirmed that the payment has been credited to my beneficiary account i.e. Airtel.
The details of the payment is given below;
** Jan **** ***************-CITRUSAIRTEL ************ ** Jan **** Rs ***
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Refund / Credit for purchase
"Thanks a lot, Voxya. The refund has been credited to my account together with an additional 5% amount as compensation."
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