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Delhivery

 - Payment failed but money deducted Open

Shivam Kumar filed this complaint against Delhivery on Sep 11, 2022

I ordered whey protein from Nutrabay worth Rs.**** by cod. I got my order on * Sept, ****. So delivery guy sent me a delhivery payment link and when I tried to do the payment it failed and money deducted. Just after that I got a message from delhivery that "Oops! Payment attempted through payment link for AWB ************** failed. Any amount if debited from your account will get refunded within *-* business days - Delhivery". So I tried to do the payment again and as it was successful so I got my order. But till now i didn't got my refund...so please help me to get my refund

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Resolution Demanded:
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Delhivery

221 Total Complaints
132 Total
Resolved
59.73% Consumer Satisfaction

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"After my complaint was taken by Voxya. I got my refund. And also I got the explanation for the delay happened from the company side. Thank you very much voxya."

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