Ola
- Payment already made yet they are harassing me for the same for payment Closed
Saumini Panikker filed this complaint against Ola on Aug 06, 2020
I had already made payment in cash to the Ola Auto Drivers on **th & **th June yet Ola guys deducted my Postpaid balance & also charged me Late payment fees twice & are following up for their payments. I have emailed them the Audio recording of both Auto drivers along with the Audio recording of my clarification given to their Executive, yet their Executives are calling & harassing me for payments saying that it is my mistake & why i paid cash to the drivers. I am fed up of these guys & their in action & blame game. I have been emailing their customer care each day since June ** yet there has been no action. I need the amount credited back to my postpaid account & they need to stop calling me for payments which i have already made.
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Resolution Demanded:
Refund / Credit for purchase
Ola
Resolved
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