- Pathetic food and service Closed
I called CC to report bad quality food for order #***********. Ph- **********.
I am happy with the delivery services. But When I got the food, I was highly disappointed so I thought of reporting the issue.
And Mr. Adil who answered the call was an amazing service genius. Kindly find the details below-
*) he asked me not to order at night from Swiggy as I told him, I had bad exp. with the food that is served t night.
*) he said , we have a data base where people have ordered the same dish and have no complaint and its you who is having it.
To put it in a laymen language, he first asked me not to use your services and in the second he called me a lier in humble words.
Well may be major chunk of the customers who order at night are either drunk or smoked up to not know what they are eating.Well I am none, I just came late from work and was expecting a decent meal.
I have stayed on my own and I know how old frozen food smells an tasted when heated up several times. I even requested the delivery guy to take the food or may be to taste the food to authenticate my statement.
I do not have much to say, but food delivery or any sort of catering services are based on customer experience and this is what I get ? awful food and too arrogant cll centre response.
I still remember appreciating you guys when I and my friend was invited at your office near Jyoti niwas college below Net cracker office Kormangala when you gifted us some playing cards and all. I never expected you guys to fall so low once you have a stable revenue targets achieved.
Are you brand?
Are you Lawyer?
An apology letter from company official
Get refund or credit for your purchase
"*** VOXYA *** you are simply amazing. The common man needs you. Good job guys! "
I had packaging n spillage issue with d food delivered to me also d bag in which food was packed was torn n damaged. After waiting for ** mins they delivered the me such kind of unsafe food with underage delivery boys one of them was wearing SW...
Jun 08, 2019 by Kokila
Out of * items orders, * item was missing. When complained there was no option of a refund. There was only option to reorder. Why would anyone wait for ** mins again to get the reorder delivered when it’s already past the meal time. It’s no...
Jun 02, 2019 by Anuradha
I have ordered food from Swiggy (Paya Nihari soup) on May ** and I received stale food with the completely spoiled piece and smell. I have raised a complaint in help desk of Swiggy app and requested for refund/credits. But till now there is no ...
Jun 02, 2019 by Rohit Kumar
Swiggy - Money not refunded Closed
On **th May I had order food for my child. Order id # ***********. I had placed the order at * pm and Swiggy simply cancelled the order at **:** pm. My child was starving badly and had to sleep without eating anything. Now it's more than ** day...
May 27, 2019 by Rakesh Shinde
Ordered mutton rassa fry. Delivered was only rassa (gravy) without mutton pieces. What's shown on swiggy app is different from what delivered. It's cheating. My question if you order chicken masala. Don't expect chicken pieces in it? Or swiggy ...
May 27, 2019 by Sachin