Samsung
- Parts Replacement Delayed by Samsung Service Center Open
Amit Mondal filed this complaint against Samsung on Jun 30, 2021
My complain is against HMG SERVICES , SAMSUNG SERVICE CENTER , BASIRHAT, R.N MUKHERJEE ROAD. Mob: **********/**********
Email: hmgservices.samsung@gmail.com
I faced a charging issue on my Samsung A** phone and I chose to go to HMG SERVICE CENTER, BASIRHAT to resolve the issue (as my phone is within warranty period) but the employee s behaviour is very bad and they don't have much experience also as I think because they told the problem was in my charging adapter and they sold me a new one but they did not checked it by saying that they don't have any both side type C charging cable and told me that my charging cable is not working properly. I ordered a new one on **/**/** but still they do not find it. They are delaying by saying company is not providing the material. After that I deposited my phone on **.**.** again and they told me the charging board will be replaced but till date they repeatedly delaying the process.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Replace / Fix problem
Samsung
Resolved
Frustrated? File a Complaint
PhonePe
"Voxya helped me to resolve the issue with PhonePe and I was able to receive my money back. Thanks team."
Hiteshbhai Jodhani
Related Complaints
Samsung - Taking extra charge on installment Closed
Sir I m always paying my Samsung phone installment before my time period than also dmi finance will charge me extra an amount of rs ***.and calling me several times for auto debit installment from my account.if I pay my amount on time than why...
Mar 13, 2024 by Lalit mohan singh
Samsung - Fake MicroSD card delivered Closed
From flipkart i ordered *** GB samsung Evo MicroSD card with *** MB/s transfer speed but when I received it , it only had ** GB capacity and speed was ** MB/s maxx this is a scam flipkart support is doing nothing ...
Jan 28, 2024 by Akash
Samsung - Payement done unnecccessary ecs charges Closed
DMI********** finance on samsung phone...
Jan 07, 2024 by Akash
Samsung - Non copliance of complaint Closed
I had made a complaint with your no:****-****but till now nobody attent the case.They called me and inform that next day they will attent but till date noone attent the case.Pleasr do the needful ****-****...
Dec 27, 2023 by BYJU K N
Samsung - Dissatisfied customer of SAMSUNG Closed
Hi SAMSUNG Team, Myself Ganesh Prasad from Bangalore, Karnataka, India. I would like to draw the SAMSUNG team's attention towards my concern & an un biased resolution to it. For the last ** years I have always bought SAMSUNG phones. Th...
Dec 18, 2023 by Ganesh Prasad