Amity university Noida
- Partial refund by the University Open
Manisha Saraf filed this complaint against Amity university Noida on Nov 28, 2020
My son had enrolled in Amity University on */*/****. He applied for withdrawal on **/*/**** . The total tuition fee we had paid was Rs.*****. The UGC(University Grants Commission had put out * notices on **/*/****, 'Letter' and 'Guideline'. According to these guidelines, Amity University is supposed to refund the entire tuition fee as a special case this year because of Covid-**. In spite of sending them so many emails about these guidelines, they initially ignore me. Then, on **/**/****, they refunded me only Rs***** and deducted Rs*****. I sent them an e-mail again and they replied that the new UGC guidelines are applicable for those students who have been admitted after **/*/**** and subsequently withdrawn from the course. But, the new guidelines nowhere mention this fact. Amity said that they are only supposed to refund **% of the academic fees since I withdrew admission before ** days or less from the date of admission according to the old UGC guidelines. But they only refunded me **% of the fees. So, they deducted more than they should have even by the old guidelines. Amity University is clearly cheating, deceiving and ripping off people and defying the latest UGC guidelines. They are only adding to the mental and financial distress of people during covid-**. They are liable to refund me the entire tuition fee with * cancellation charges according to the latest guidelines.
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Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Amity university Noida
Resolved
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