Princess you fb page
- Parcel not delivered after the payment and blocked the number Open
Surabhi agrawal filed this complaint against Princess you fb page on Dec 12, 2019
I have ordered my dress on **th Nov'** from the WhatsApp number given on Facebook page of Princess you which is +************. I was asked to do the full payment in advance to get it deliver in week or so. I did my full payment through Paytm number given to me i.e. Gautam Mukherjee +************. I asked them in the beginning if the dress is full stitched or semi stitched, they told me only alteration will be required. later they send me pictures of dress to confirm the delivery & objected by looking at it since it was not stitched and asked them to return my money or change the dress. when I started massaging them about the same, they blocked me. I tried to contact them by my other number, where they agreed to dispatch other dress. when I followed up on it, they blocked that number as well. I tried to call on Paytm number but that person is also not responding. I have sent so many msgs & requested a lot to look after the matter but now need help to teach them lesson
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Princess you fb page
Resolved
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