Oyo
- Painful experience for accommodation at OYO hotels booked thru Agoda ID Open
Snehasis Dhar filed this complaint against Oyo on Mar 29, 2022
Dear Sir
I am writing this message to you after lot of pain and not gatting any solution to my problem.
I booked one OYO room (O ***** Varathi) at Vellore from *th to *th of March **** through AGODA site ** days in advance. My booking ID was *********. But while reaching Vellore I couldn't find the hotel and while contacting OYO they have connected the phone with the proprietor of the hotel who have refused accomodation saying all rooms are booked. No alternative accommodation were provided to me by OYO saying all hotel are booked. At the age of **yrs., I was searching for a hotel with my heavy luggage for * hrs. I called up several times with OYO for refund.
I have also contacted Agoda for refund but of no avail.
It's a very bitter experience for me at this age.
Later OYO has communicated to me that they have advised Agoda for refund.
Please look into and refund the amount immediately to me.
Regards
Snehasis Dhar
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Oyo
Resolved
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