Ola Cab Ola Money
- Paid twice to the Ride Open
Sashi Kumar filed this complaint against Ola Cab Ola Money on Jan 31, 2021
The last two rides taken paid in Cash as well as paid through ola money Postpaid One ride taken on Friday December **th **** for Rs *** and another one on Saturday Jan ** **** for Rs *** in ola cab app we selected cash option but default the payment option selects to ola money Postpaid which we are not aware of never happened before so we paid cash for both the trips after * week we received call from ola cab that there is pending amount to be paid for ola money Postpaid and we informed that we paid full amount to driver in cash and not aware that payment method automatically selected to ola money Postpaid and requested to enquire driver about cash and help us out but ola call center refused that they can't do anything and asked to pay again the *** amount with Interest to ola money Postpaid no support for passenger even though the ola knows that it is the driver error for collecting the cash for ola money Postpaid payment method which the driver is aware of
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Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Ola Cab Ola Money
Resolved
Frustrated? File a Complaint
Travolook
"I really thank you Voxya support team for quick support on Travolook refund issues, I got my refund amount. Indeed appreciate your quick help."
Santosh Dash
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