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Ola Cab Ola Money

 - Paid twice to the Ride Open

Sashi Kumar filed this complaint against Ola Cab Ola Money on Jan 31, 2021

The last two rides taken paid in Cash as well as paid through ola money Postpaid One ride taken on Friday December **th **** for Rs *** and another one on Saturday Jan ** **** for Rs *** in ola cab app we selected cash option but default the payment option selects to ola money Postpaid which we are not aware of never happened before so we paid cash for both the trips after * week we received call from ola cab that there is pending amount to be paid for ola money Postpaid and we informed that we paid full amount to driver in cash and not aware that payment method automatically selected to ola money Postpaid and requested to enquire driver about cash and help us out but ola call center refused that they can't do  anything and asked to pay again the *** amount with Interest to ola money Postpaid no support for passenger even though the ola knows that it is the driver error for collecting the cash for ola money Postpaid payment method which the driver is aware of 

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Ola Cab Ola Money

16 Total Complaints
5 Total
Resolved
31.25% Consumer Satisfaction

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Related Complaints

Ola Cab Ola Money - Ola cab taking extra commission from drivers Closed

I would like to convey my msg on behalf of Ola cab drivers as Ola company giving money to drivers approx *-* Rs per km after covid ** without any legal notification. Even some drivers also informed they don't have any fix charges and they are u...

Feb 07, 2021 by Mukesh

Ola Cab Ola Money - Ola money customer service call at morning 5 distrubs my sleep Closed

I was sleeping and at morning *:**am received a call from ola money as per policy no company can call post *pm and before * am unless i took a ride but i didnt take any ride and ola money services called me in the morning . Need to charge penau...

Jan 18, 2021 by Anuradha Gawande

Ola Cab Ola Money - Incorrect Charges Closed

I have taken a ride on **th February and the changes were *** Rs since it is around * am . but then when I reached the Airport it got changed to **** and distance it showed as ** KM which is not possible as distance from my place to Airport is ...

Dec 07, 2020 by Rahul Mathuria

Ola Cab Ola Money - Being harassed to pay twice for the same ride Closed

This is with regards to an Ola Outstation ride I took on ** Oct. ( CRN **********) My bill was for Rs ****. I paid rs *** using Ola Money and the balance was paid to the driver directly thru Google pay. Calculation of money paid - Rs ***...

Nov 22, 2020 by S Vohra

Ola Cab Ola Money - Ola postpaid harresment call Closed

Ola money is not been used by myself. But the insist me to call to the number they give and ask them to pay back the money. That isnt my job. So stop calling me....

Jul 04, 2020 by Geetha

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