- Paid for D2H connection but not installed Open
I applied for Videocon D*H connection online on **th May by paying Rs ****. Then I got a call from their engineer and he said I will come but I will charge more *** Rs. So I contacted customer care to get to know why there is more charge as such a thing was not mentioned at the time of booking connection. From that day every day, I am following up with customer care and getting foolish answers. In one day I called * times and received * different answers. One said you don't have any connection request. Another said your connection request has been cancelled on **th May. Another guy said your complaint will resolve till September **th.
So to watch television I have to wait for * months and I have already paid.
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"My complaint was resolved quickly within 30 days. Voxya thanks a lot, my matter has been solved yesterday. So, I am highly thankful to you."
Videocon service is poor from last Saturday my box is off but no problem solve till date I have call customer care many time. I m really fedup now I m going to consumer forum. ...
Aug 28, 2019 by Anami Prasad satsangi
I recharged after * monthwith ****/- but the set up box is not working Now they r asking me for ****/- rs to change the set up box I don't want to use the service and now i want my recharge refund done on **th August ...
Aug 27, 2019 by Ankit Srivastava
My videocon service is not funtionl for last * days and I have been complaining tot the customer care and service engineer for resolution. The complaint was registered and since past * days I am being promised by D*H customer care that the mat...
Aug 16, 2019 by shashi singh
I had complained regarding service to Videocon d*h, one of service engineer visited and solved set up box problem. I had paid rs.*** cash to service engineer but aslo rs. *** is debited from my d*h account. Followed since long to get my debited...
Aug 16, 2019 by Yaseen patel
I have been facing this since * days. Calling customer care service center atleast * to * times a day. But no solution. They changed my plan.all of a sudden and.when I activated another plan, SD channels.are active but no HD channels.are active...
Aug 10, 2019 by Nagaraj