- Package not yet recieved but the status showing Delivered. Open
Posted on: Sep 27, 2018
Complaint filed against: Amazon India
My Order was placed on 20 September for ear phone which was suppose to be delivered on 24 September but on 25 September its showing the status as delivered,the very same day i raised the complain with Amazon but the response was very lukewarm and they said its a system error and the actual product will be delivered the next day but on 27 September after having not recieved the order i raised the issue again with them but this time again they are saying they need 48 hours to investigate the matter......really very disappointing the way they are handling my complain....now i need refund.....but that too they are saying its not possible at this moment.....very poor response from the team on the order of just rupees 400.......do I need to wait for such a long time to get my order or refund.
Resolution Demanded: Get refund or credit for your purchase
Complaint filed by: Mohammed Nurool Haque