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Big Basket

 - Package not received Open

Suraj chakraborty filed this complaint against Big Basket on May 22, 2019

My delivery from BigBasket was re-scheduled twice and yet the company was unable to deliver my order. I called the company * times with over * hours of total call time and * hour of hold time. I am frustrated with the experience. They have not lived up to the promise of even a callback.

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Resolution Demanded:
Apology letter from company
Replace / Fix problem
Damages for loss and agony

Big Basket

31 Total Complaints
11 Total
Resolved
35.48% Consumer Satisfaction

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Jan 11, 2023 by Ansh Kundra

Big Basket - Fraud transaction done on my big basket account Closed

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Jan 07, 2023 by Puneet sharma

Big Basket - Item not delivered Closed

Not received the goods ( grapes billed item *) despite being billed. Bill dated **.**.**...

Mar 27, 2022 by ASHA G NAIR

Big Basket - Big Basket account deactivated Closed

My Big Basket account has been deactivated stating "We would like to inform you that as per our records, we notice that you were misusing the Bigbasket policy quality guarantees hence your account was deactivated". I have never denied a return ...

Jul 30, 2021 by Bhagwant S Purbha

Big Basket - Big Basket Transaction Failed but Money Deducted Closed

I made a payment of Rs. **** to Big Basket on *st June ****. Post that I got a message saying that the transaction was successful with transaction ID *********, however BB page said that the transaction was timed out due to which they haven't r...

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