Airtel
- Package not received Closed
Abin V Jacob filed this complaint against Airtel on Jun 06, 2020
I recharged with ₹*** pack on **/**/**** but I didn't recieve pack although I recieved a confirmation message on my device.I tried contacting customer service to no avail.I don't know why but they are not attending calls.I have even emailed them with stating the issue and send a screenshot of the message I recieved on my end.But they have not resolved the problem.That is not all.Due to lack of internet I had to re-recharge with ₹*** pack.This time it says I have the pack activated but i cannot for some odd reason connect to the internet although calls are working fine.I have already tried resetting APN after the latest recharge and even factory reset my phone thinking hardware issue but nothing works.I am even filing this complaint using my dad's internet on WiFi.I have never seen such a worst service ever.Even Aircel gave their best even though they had little to give.Very disappointed.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Airtel
Resolved
Frustrated? File a Complaint
Razorpay
"Thanks VERY...VERY MUCH VOXYA. With your help, I got the immediate response from the party and the issue resolved in no time."
Deba Prasad Mohanty
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