- Package not received & Refund request pending since a month Open
I placed an order on miniinthebox.com on **th Dec-**** almost * months ago for some accessories for bicycle.As per website delivery time committed was **-** days without order tracking system.After the specified time I raised my ticket for package not received.In turn they replied that in some cases delivery may take time of **-** days.After **th day I again raised a ticket and escalated the matter with their supervisor but regret that they keep on giving new dates and later commitments to deliver the package. On **th Feb-**** I got responded that they will process the refund of full amount immediately and it may take *-* days to get refund to my card.In spite of various commitments and follow ups till date I have not received my refund amount to my card.
Request you to help or suggest the wayout to get my refund amount.
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"I had issues with a refund from Yatra. Then I registered my complaint at Voxya and within few weeks I got my refund without contacting Yatra again."
Order Number: **************** Order Date: February **, **** Its not about Rs*** but the inability and callous attitude of the website and customer service...
Sep 16, 2018 by SAURABH SUMAN