Countryard Imperial Inn & Suites
- Package not given after payment no reply is given on email no one attending phone calls Closed
ROHTASH filed this complaint against Countryard Imperial Inn & Suites on Feb 10, 2021
I purchased the package for ** days plus ** days on a payment of Rs. ***** at Hotel Lazeez, Hisar but after one year the did not sent me any package detail and not provided any holiday. I have contacted them one email and phone more than *** times but they did not reply since long. Their phone number are not working. I have slip of payment, photographs of employees who received payment, their whatsapp number, and other number. They told me that if you want , we can refund withing ** days if you feel not good about the package but when in starting i asked for refund then they said that first you avail the holiday after then you can ask for refund. I have tried everything but they dont respond and not provided any refund, nor the package.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Countryard Imperial Inn & Suites
Resolved
Frustrated? File a Complaint
OYO Rooms
"I am fully satisfied with Voxya as it resolved my issue within 1 day. There is also an option to consult a lawyer at a very nominal price. Thanks Voxya."
Darshan Kumar Patel
Related Complaints
Countryard Imperial Inn & Suites - Vouchers purchased and not able to redeem it Closed
I purchased package in **** with written document to provide me hotels whenever required. I am contacting team from past few months now (****), all emails are bouncing back, no call support and even company address has been changed from Gurgaon...
Aug 28, 2021 by Vikram Agarwal
Countryard Imperial Inn & Suites - No response from the company site or email or phone Closed
I purchased package in **** with written document to provide me hotels whenever required. I am contacting team from past few months now (****), all emails are bouncing back, no call support and even company address has been changed from Gurgaon...
Apr 29, 2021 by Sourabh Agarwal
Countryard Imperial Inn & Suites - Countryard Imperial Inn totally scammed Closed
Bought their * year gold membership worth rupees *****. Now they are either not picking up any calls or when they pick up, they are not booking any hotel. I need my money refunded. They are operating fraudulently and surprisingly no one has tak...
Jan 21, 2020 by Shubham Saini
Countryard Imperial Inn & Suites - CIIS fake company Closed
Hello sir,. One day i got a call from this company and they told and convinced me for collecting gift vouchers and dinner. I many time asked them about any hidden terms nd conditions but they refused and called me nd my husband at a hotel in ...
Dec 20, 2019 by Neetu Bansal
Countryard Imperial Inn & Suites - Refund not provided Closed
I have made a payment of Rs *****/- to purchase a holiday package from the company. But I have changed my decision later and I want to cancel this plan and a full refund of my money because there were some miscommunications between their repres...
Mar 17, 2019 by KHYATI SAINI