Onshopdeals.com
- PACKAGE NOT DELIVERED Open
SIJU SANKARAN KUTTY filed this complaint against Onshopdeals.com on Jun 25, 2020
I had ordered on **th May **** online after paying through net banking. CCAvenue Reference # ************. Because of lockdown related to COVID **, I understand the delay in inevitable. My question is why the TEAM is not responding to our queries. They have whatsapp number: +** **********. I asked the status, they replied on **th May saying it is in process will take * to * weeks... when asked for cancellation, they replied not possible because it is already internationally shipped. Again, on **th May when asked to update, they said wait till **st June ****. When asked about tracking details, they replied saying * days you will get details. On *rd June upon enquiring again they said you will receive on **th June. They sent tracking link on **th May ****. I checked again and found parcel PR*********YP successfully delivered. I have not yet received my parcel. And they have not responded yet. I strongly protest the way these onlineshopdeals.com guys are cheating customers. I request for helping and would also request to teach these guys a lesson so that no other customers may have to suffer like this. The link of parcel tracking is: https://global.cainiao.com/detail.htm?mailNoList=PR*********YP&spm=a****.*******.*.d**
Very unfortunate for me...hoping for positive response...
Thanks and regards,
Siju Sankaran Kutty
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Onshopdeals.com
Resolved
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MamaEarth
"My refund has been credited to my account. Thanks to Voxya and Mamaearth."
Takhellambam M
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