- Package not delivered Open
I ordered an item from Lulu and Sky on *th of December. Got a text saying I'll be getting it on *th of December. I didn't. And then on the *th. Still nothing. I've been calling customer care services and sending emails about this for weeks now. Whenever it's Ecom there is an issue. I told them repeatedly that it was an emergency situation and I need it before this Sunday as I'm going out of station after this, they don't even give courier service number to contact them! And when I got it,this guy picked up,said my address was hard for him to find and hung up on me,never answered again as he was busy talking to someone else. I bought the item for me,they must be delivering it on time,not at their favourite convenience!!! not one number is accurate!
This is the issue for every other items as well,they don't deliver !! Find me a solution!
Are you brand?
Are you Lawyer?
Apology letter from company
Replace / Fix problem
"Number of times I tried to get a refund from OYO but they did not bother. But after I approached Voxya, they nicely handled the matter and I got my refund."
AWB no.**********, Everytime they call me asked to pick up the parcel, because they can't deliver it since it is a large parcel. Previously the same product ordered from the shakedeal, which had been returned by ecomexpress undelivering....
May 01, 2021 by Anjan Borkakoti
I hv orderd n saree..n the product I received is totally different from it.. I want to return the product as soon as possible.. So please contact me.. I'm very disappointed.. To trust such kind of online websites ...
Apr 10, 2021 by Nurjahan Choudhury
I had ordered a shipment from Bewakoof and the courier partner did not even attempt the delivery instead just kept updating the status as undelivered. What sort of customer service is this? AWB ********** Absolutely callous and irresponsible. ...
Apr 07, 2021 by Sanchari Mukhopadhyay
The parcel reached on my city * days left but did not delivered me ...
Apr 05, 2021 by Aranya adak
I ORDERED A dress WHICH SHOWED DELIVERABLE TO MY ADDRESS AND THE PACKAGE WAS SEND THROUGH ECOM EXPRESS. THE ECOM EXPRESS REFUSED DELIVERY TO MY ADDRESS AND AGREED TO COME A PLACE WHERE THEY DELIVER BUT WITHOUT INFORMING ME HE RETURNED THE PROD...
Apr 05, 2021 by Nayana